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Warranty

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Axolt ERP makes it easy to record warranties for products or sales order line items.

Create Warranty and Return Policy:

  • Navigate to the App Launcher and search for Warranty & Return Policies.
  • Once in the Warranty & Return Policies tab, you can view the existing warranty and return policy details and also can create new policies.
  • To create a new warranty and return policy, click the New button.
  • Select the Company details for the warranty and return policies.
  • Choose the Policy Guidelines and the Product for which the Warranty and Return Policy are being created.
  • Enter the Name of the warranty and return policy for identification purposes. Additionally, specify the Length of the Warranty Period (in days).
  • Click the Save button to create the new warranty and return policy for the product.

Create a Warranty for the Product

  • Navigate to the Products Tab using the App Launcher or find the tab in the App Navigation menu.
  • In the Products tab, you can view the product information that has already been recorded.
  • Select the Product for which you need to create a warranty.
  • In the related tab, find the Warranties related list and click the New button.
  • Select the Company details.
  • Enter the warranty Name and select the Type of warranty – either Standard or Extended.
  • Choose the Warranty and Return Policy associated with the Product or Sales Order line item.
  • If the warranty is associated with a Sales Order line item, select the appropriate Sales Order Line Item.
  • Enter the Warranty Period by specifying the Valid From and Valid Till dates. Also, enter the Quantity.
  • Click the Save button to create a warranty for the product.

Note 1: Warranty and Return Policy can also be created from Warranty and Return Policy Look-up field by clicking on New button.

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