Order Management Estimated reading: 1 minute 1874 views The ERP Order Management System enables users to efficiently create and manage orders for customers across different regions. Users can create customer profiles with unique IDs, manage multiple contacts and addresses (billing and shipping), and maintain a product catalog with region-specific availability. Pricing is handled through price books tailored to customer segments or regions, ensuring accurate calculations of taxes, shipping costs, and discounts. Orders are created by selecting customers, addresses, and products, with automated validations and status tracking (e.g., Draft, Confirmed, Shipped). The system supports regional pricing and tax rules, integrates with inventory and payment systems, and provides reporting for order trends, ensuring a streamlined and scalable order management process. ArticlesCustomer Accounts, Contacts and Address Products and Its Types Sales Order Shipments Return Merchandise Authorisation (RMA) Discounts & Coupon Redemptions Warranty Loyalty